By the end of this course, learners will be able to plan and implement endpoint management strategies, deploy and manage Windows, iOS, Android, and macOS devices using Microsoft Intune, configure application deployment and updates, implement security and compliance policies, manage endpoint protection and conditional access, and monitor and troubleshoot devices within a Microsoft 365 environment.
1 - Explore the Enterprise Desktop
2 - Explore Windows Editions
3 - Understand Microsoft Entra ID
4 - Manage Microsoft Entra identities
5 - Manage device authentication
6 - Enroll devices using Microsoft Configuration Manager
7 - Enroll devices using Microsoft Intune
8 - Execute device profiles
9 - Oversee device profiles
10 - Maintain user profiles
11 - Execute mobile application management
12 - Deploy and update applications
13 - Administer endpoint applications
14 - Protect identities in Microsoft Entra ID
15 - Enable organizational access
16 - Implement device compliance
17 - Generate inventory and compliance reports
18 - Deploy device data protection
19 - Manage Microsoft Defender for Endpoint
20 - Manage Microsoft Defender in Windows client
21 - Manage Microsoft Defender for Cloud Apps
22 - Assess deployment readiness
23 - Deploy using the Microsoft Deployment Toolkit
24 - Deploy using Microsoft Configuration Manager
25 - Deploy Devices using Windows Autopilot
26 - Implement dynamic deployment methods
27 - Plan a transition to modern endpoint management
28 - Manage Windows 365
29 - Manage Azure Virtual Desktop
Endpoint administrators, desktop support engineers, IT administrators, systems engineers, and professionals responsible for device and application management
Instructor-led training, hands-on labs, course materials, exam preparation guide
Experience with Microsoft 365 or Windows administration recommended; understanding of identity, networking, and security fundamentals beneficial
Microsoft Learn MD-102 learning path, Microsoft Intune documentation, Exam Ref MD-102 Microsoft 365 Endpoint Administrator
This course prepares learners for the MD-102: Microsoft 365 Endpoint Administrator certification exam. The exam measures the ability to deploy, manage, secure, and monitor endpoints using Microsoft Intune and related services. It includes multiple-choice, scenario-based, and case-study questions aligned with real-world endpoint administration tasks. Successful candidates earn the Microsoft Certified: Endpoint Administrator Associate credential.
After completing MD-102, learners can advance to MS-102 (Microsoft 365 Administrator), SC-300 (Identity and Access Administrator), or AZ-500 (Azure Security Engineer) certifications.
The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 11 and later, and non-Windows devices.

All of our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.

We try and be as flexible as we can and accommodate your needs. We can swap delegates at any time with no charge. We can also create bespoke content should this be required.

We specialise in IT Service and Project Management. All of our Trainers and Consultants have considerable years of hands-on experience in IT Service / Project Management, working across a wide number of industry sectors.

Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager
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