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BCS Certificate In Modelling Business Processes Training Course

A Core Module In The BCS Diploma In Business Analysis

Overview

BCS Membership Offer: If you do not hold a BCS certification and successfully pass the examination for this training course - you will be given one year's complementary BCS Membership. This offer is only valid for your first BCS qualification.

Our three-day BCS Certificate In Modelling Business Processes training course provides the framework, skills and techniques you need to model business processes and deliver process improvements successfully.

Please Note

You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates.
Exam Included
2 Days
£845Excl. VAT

Course Syllabus

Our BCS Certificate In Modelling Business Processes training course will cover the following topics:

The Organisational View

• The business environment.
• Types of customer.
• Value chain analysis and value propositions.

Modelling Business Processes

• ‘As is’ business process models.
• Business events and business rules.
• Timescales.

Analysing Tasks

• Identifying tasks.
• Documenting tasks.
• Defining steps in the task.
• Decisions and business rules.

Human Aspects Of Performance

• Support required.
• Standards.
• Skill requirements.
• Feedback and consequences.

Managing & Measuring Processes

• Organisation vs. customer expectations.
• Customer value expectations.
• Departmental and process measures.

Process Improvement & Redesign

• ‘To be’ business process models.
• Process problems:
• Process disconnects.
• Handoffs and delays.
• Lack of IT support.
• Process redesign patterns:
• Re-engineering.
• Simplification.
• Value-added.
• Automation.

Implementation Issues

• Organisation design.
• People issues.
• Procedure design.
• Managing change.

IT Support For Business Processes

• Defining IT requirements from process models.

Learning Outcomes

Our BCS Certificate In Modelling Business Processes training course will help you to apply practical business analysis techniques that can help to improve your business processes.

Who Should Attend

Our BCS Certificate In Modelling Business Processes training course is suitable for Business Analysts, Business Managers and members of their team, Business Change Managers and Project Managers.

What's Included

For all virtual classroom training courses, a printed copy of the latest edition of the comprehensive course manual will be sent to your home address in good time for the start of your BCS Certificate In Modelling Business Processes training course. In addition, a link will be emailed to you to enable you to access an electronic copy of the same comprehensive manual for convenient future reference.

Entry-Level Requirements

There are no entry-level requirements for our BCS Certificate In Modelling Business Processes training course.

Recommended Reading

Recommended Reading List:

Title: Business Analysis (3 rd Edition)

Author: Debra Paul, Donald Yeates and James Cadle

Publisher: BCS Publication

Date: 2010

ISBN: 9781906124618

Title: Business Analysis Techniques: 72 Essential Tools for Success

Author: James Cadle, Debbie Paul and Paul Turner

Publisher: BCS Publication

Date: February 2010

ISBN: 9781906124236

Exam Information

You will receive all of the training you need to prepare for the BCS Certificate In Modelling Business Processes examination. If you pass the examination, you will be awarded the BCS Certificate In Modelling Business Processes. You will also be one step closer to the BCS Diploma In Business Analysis.

BCS Certificate In Modelling Business Processes Examination

• Type: 40 Multiple Choice Questions
• Duration: 60 Minutes
• Supervised: Yes
• Open Book: No
• Pass Mark: 26/40 (65%)
• Delivery: Digital

Exam Type

Classroom Exam

Qualifications

BCS Certificate In Modelling Business Processes

What's Next

You have a choice of further modules which include:

BCS Certificate In Business Analysis Practice
BCS Certificate In Requirements Engineering

Additional Information

Our BCS Certificate In Modelling Business Processes training course will also cover other important, related issues such as human performance and process measurement, as well as theoretical concepts supported by detailed case studies.

BCS Certificate In Modelling Business Processes Course Dates

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BCS Certificate In Modelling Business Processes

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