BRAND NEW: Our Two-Day Certified PM² Foundation Is Now Available. Book Your Places For £899 + VAT! Learn more

Please Note: You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates

BCS Membership Offer: If you do not hold a BCS certification and successfully pass the examination for this training course - you will be given one year's complementary BCS Membership. This offer is only valid for your first BCS qualification.

Our BCS Certificate In Modelling Business Processes training course will cover other important, related issues such as human performance and process measurement, as well as theoretical concepts supported by detailed case studies. It’s the perfect opportunity for you to apply your knowledge to both AS-IS and TO-BE process models.

Our BCS Certificate In Modelling Business Processes training course will cover the following topics:

The Organisational View

  • The business environment.
  • Types of customer.
  • Value chain analysis and value propositions.

Modelling Business Processes

  • ‘As is’ business process models.
  • Business events and business rules.
  • Timescales.

Analysing Tasks

  • Identifying tasks.
  • Documenting tasks.
  • Defining steps in the task.
  • Decisions and business rules.

Human Aspects Of Performance

  • Support required.
  • Standards.
  • Skill requirements.
  • Feedback and consequences.

Managing & Measuring Processes

  • Organisation vs. customer expectations.
  • Customer value expectations.
  • Departmental and process measures.

Process Improvement & Redesign

  • ‘To be’ business process models.
  • Process problems:
  • Process disconnects.
  • Handoffs and delays.
  • Lack of IT support.
  • Process redesign patterns:
  • Re-engineering.
  • Simplification.
  • Value-added.
  • Automation.

Implementation Issues

  • Organisation design.
  • People issues.
  • Procedure design.
  • Managing change.

IT Support For Business Processes

  • Defining IT requirements from process models.

Our BCS Certificate In Modelling Business Processes training course is suitable for Business Analysts, Business Managers and members of their team, Business Change Managers and Project Managers.

For all virtual classroom training courses, a printed copy of the latest edition of the comprehensive course manual will be sent to your home address in good time for the start of your BCS Certificate In Modelling Business Processes training course. In addition, a link will be emailed to you to enable you to access an electronic copy of the same comprehensive manual for convenient future reference.

There are no entry-level requirements for our BCS Certificate In Modelling Business Processes training course.

Recommended Reading List:
Title: Business Analysis (3 rd Edition)
Author: Debra Paul, Donald Yeates and James Cadle
Publisher: BCS Publication
Date: 2010
ISBN: 9781906124618

Title: Business Analysis Techniques: 72 Essential Tools for Success
Author: James Cadle, Debbie Paul and Paul Turner
Publisher: BCS Publication
Date: February 2010
ISBN: 9781906124236

You will receive all of the training you need to prepare for the BCS Certificate In Modelling Business Processes examination. If you pass the examination, you will be awarded the BCS Certificate In Modelling Business Processes. You will also be one step closer to the BCS Diploma In Business Analysis.

BCS Certificate In Modelling Business Processes Examination:

  • Type: 40 Multiple Choice Questions
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40 (65%)
  • Delivery: Digital

Candidate Responsibilities

  • You need to complete registrations for both BCS and Questionmark.
  • You will receive an email inviting you to register on the e-professional portal. Once you have completed this registration, you will be able to see the booking details that your training provider had given to BCS.
  • The exam date and time may not reflect what you will book with Questionmark, but we will update this once the exam has taken place so your certificate will have the correct date.
  • You will also receive an email with log in details for Questionmark. This will enable you to complete your registration and book your exam. The link for registering is here.
  • If you are unable to see an assessment to schedule once you have registered, please contact BCS via customerservice@bcs.uk.
  • If you’re unable to select a remote proctored time and date, contact support@questionmark.com.

Create Proctor Session

  • To select the exam date and time click on ‘Schedule’. If you have multiple exams to schedule it is advised that you only schedule the exam you wish to take otherwise you may encounter an error 500 screen.
  • If you do encounter this then please clear your browser cache before proceeding.
Proctored Exam
BCS Certificate In Modelling Business Processes

If this BCS Certificate In Modelling Business Processes training course is part of your BCS Diploma in Business Analysis programme, you have a choice of further modules:

Our BCS Certificate In Modelling Business Processes training course will also cover other important, related issues such as human performance and process measurement, as well as theoretical concepts supported by detailed case studies.

FAQS

Our BCS Certificate In Modelling Business Processes training course is delivered over two days.

INFORMATION

BCS Certificate In Modelling Business Processes Course Dates

Course date
Course Date

Course location
Location

Now only £845 + VAT

Course date
Course Date

Course location
Location

Now only £845 + VAT

Course date
Course Date

Course location
Location

Now only £845 + VAT

Course date
Course Date

Course location
Location

Now only £845 + VAT

Course date
Course Date

Course location
Location

Now only £845 + VAT

Why Choose Us?

We Are Here To Help You Pass

All of our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.

We Are Flexible

We try and be as flexible as we can and accommodate your needs. We can swap delegates at any time with no charge. We can also create bespoke content should this be required.

We Are The Specialists

We specialise in IT Service and Project Management. All of our Trainers and Consultants have considerable years of hands-on experience in IT Service / Project Management, working across a wide number of industry sectors.

We Are Professionals

Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager