BCS Membership Offer: If you do not hold a BCS certification and successfully pass the examination for this training course - you will be given one year's complementary BCS Membership. This offer is only valid for your first BCS qualification.
Our three-day BCS Certificate In Modelling Business Processes training course provides the framework, skills and techniques you need to model business processes and deliver process improvements successfully.
Our BCS Certificate In Modelling Business Processes training course will cover the following topics:
The Organisational View
• The business environment.
• Types of customer.
• Value chain analysis and value propositions.
Modelling Business Processes
• ‘As is’ business process models.
• Business events and business rules.
• Timescales.
Analysing Tasks
• Identifying tasks.
• Documenting tasks.
• Defining steps in the task.
• Decisions and business rules.
Human Aspects Of Performance
• Support required.
• Standards.
• Skill requirements.
• Feedback and consequences.
Managing & Measuring Processes
• Organisation vs. customer expectations.
• Customer value expectations.
• Departmental and process measures.
Process Improvement & Redesign
• ‘To be’ business process models.
• Process problems:
• Process disconnects.
• Handoffs and delays.
• Lack of IT support.
• Process redesign patterns:
• Re-engineering.
• Simplification.
• Value-added.
• Automation.
Implementation Issues
• Organisation design.
• People issues.
• Procedure design.
• Managing change.
IT Support For Business Processes
• Defining IT requirements from process models.
Our BCS Certificate In Modelling Business Processes training course will help you to apply practical business analysis techniques that can help to improve your business processes.
Our BCS Certificate In Modelling Business Processes training course is suitable for Business Analysts, Business Managers and members of their team, Business Change Managers and Project Managers.
For all virtual classroom training courses, a printed copy of the latest edition of the comprehensive course manual will be sent to your home address in good time for the start of your BCS Certificate In Modelling Business Processes training course. In addition, a link will be emailed to you to enable you to access an electronic copy of the same comprehensive manual for convenient future reference.
There are no entry-level requirements for our BCS Certificate In Modelling Business Processes training course.
Recommended Reading List:
Title: Business Analysis (3 rd Edition)
Author: Debra Paul, Donald Yeates and James Cadle
Publisher: BCS Publication
Date: 2010
ISBN: 9781906124618
Title: Business Analysis Techniques: 72 Essential Tools for Success
Author: James Cadle, Debbie Paul and Paul Turner
Publisher: BCS Publication
Date: February 2010
ISBN: 9781906124236
You will receive all of the training you need to prepare for the BCS Certificate In Modelling Business Processes examination. If you pass the examination, you will be awarded the BCS Certificate In Modelling Business Processes. You will also be one step closer to the BCS Diploma In Business Analysis.
BCS Certificate In Modelling Business Processes Examination
• Type: 40 Multiple Choice Questions
• Duration: 60 Minutes
• Supervised: Yes
• Open Book: No
• Pass Mark: 26/40 (65%)
• Delivery: Digital
Our BCS Certificate In Modelling Business Processes training course will also cover other important, related issues such as human performance and process measurement, as well as theoretical concepts supported by detailed case studies.
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