New to Purple Griffon in 2023, I come from a tech background in Product and Data Analysis /Visualisation. Alongside my career, I'm also training in AWS practices and Python programming language. I attended Manchester Met University to study English, whilst also training as a chef. I still have a passion for cooking despite leaving the industry, and I’m often in the kitchen exploring new ideas. Outside of work I enjoy time with my wife and son, mountain biking and watching the F1 or NFL.
Tel: +44 (0)1539 736 828
In this post, we'll take a closer look at ITIL problem management, including its importance, key activities, and the benefits
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The ITIL framework is constantly evolving to meet the demands of organisations and the technology landscape, with the latest version, ITIL4, introducing new ideas and practices to help organisations navigate the modern age of technology
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