Strategic Thinking For Operational Management

Our Strategic Thinking For Operational Management training course covers the following modules:

Module 1: Introduction

• Strategy: everyone's concern
• Identifying the strategic challenges facing operational managers
• What strategy means to operational managers

Module 2: Defining Strategic Thinking

The key aspects of strategic thinking

• Distinguishing between strategic thinking and planning
• Identifying the impact of strategy on operational activity
• Aligning the organisation's vision with reality
• Creating sustainable competitive advantage

Creating value for stakeholders

• Recognising the importance of stakeholders in the strategy process
• Satisfying the needs of the stakeholders

Applying strategic-thinking tools

• Positioning yourself within the four cycles of operational effectiveness
• Decoding your environment with PESTLE
• Analysing the ecosystem with Porter's Five Forces

Module 3: Leveraging Operational Strengths

Evaluating operational capabilities

• Differentiating between organisational and operational competencies
• Taking inventory of the key strengths within your operation
• Rating competencies against strategic goals

Maximising your unique operational strengths to deliver stakeholder value

• Optimising internal processes
• Shaping opportunities by scanning the external environment

Module 4: Executing Strategy at the Operational Level

Getting real about the vision

• Qualifying the gaps between operational and organisational vision
• Establishing the foundation for realising goals

Bridging the strategic gap

• Questioning assumptions to uncover new solutions and drive new discoveries
• Managing operational strategic assets
• Rigorous planning through scenario assessment
• Quantifying the impact of proposed solutions

Module 5: Creating an Innovative Culture

• The importance of innovation in strategic thinking
• Promoting nonlinear thinking
• Generating solutions through value engineering
• Optimising solutions by challenging the status quo

Adapting your culture to satisfy strategic demands

• Meeting the five preconditions for an innovative culture
• Facilitating team innovation

Innovating to create competitive success

• Qualifying innovation traits
• Benchmarking objectives against actual performance

Quantifying the financial metrics

• Verifying decisions through financial analysis
• Incorporating a stakeholder perspective

Module 6: Planning for Operational Change

Weaving change into the fabric of the culture

• Being proactive in a reactive environment
• Implementing operational change through people, processes and culture
• Motivating the team to adopt the change

Constructing a change process

• Configuring your resources to encompass change
• Measuring results through balanced scorecards

Module 7: Securing Stakeholder Commitment

Communicating for buy-in

• Applying influencing techniques to overcome resistance
• Negotiating for resources using win-win approaches

Maximising your impact

• Earning support with entrepreneurial techniques
• Articulating an elevator pitch that secures commitment

Our Strategic Thinking For Operational Management training course will benefit several individuals and organisations including but not limited to:

• IT Managers and Leaders
• IT Operations Teams
• Business Leaders
• Project Managers
• IT Professionals and Technicians
• Cross-Functional Teams

Our Strategic Thinking For Operational Management training course contains the following:

• 3-day instructor-led training course
• One-on-one after-course instructor coaching
• Pre-reading
• Course Manual
• Quizzes
• Exercises

Our Strategic Thinking For Operational Management training course requires attendees to have some experience in a management role.

There is no recommended reading for our Strategic Thinking For Operational Management training course. 

Strategic Thinking For Operational Management Exam:

• Format: Multiple Choice
• Questions: 40
• Pass Mark: 70%

Attendees may enjoy our three-day Critical Thinking training course.

Our three-day Critical Thinking training course will teach you how how to leverage critical thinking and creative problem-solving techniques to solve organisational issues in a corporate environment. You will learn about:

• Left and right-brain thinking
• Spur creativity
• Outcome-based thinking

Our Strategic Thinking For Operational Management training course offers several benefits to individuals and organisations including but not limited to:

• Alignment with Business Objectives: Strategic thinking helps IT professionals align their operational activities with the broader goals and objectives of the organisation.
• Improved Decision-making: Strategic thinking equips IT professionals with a holistic perspective, enabling them to make informed and effective decisions.
• Proactive Approach to Challenges: Strategic thinking enables IT professionals to anticipate potential challenges and proactively address them.
• Enhanced Operational Efficiency: With strategic thinking, IT professionals can optimise operational processes, workflows, and resource utilisation.
• Integration of Innovation: Strategic thinking fosters a culture of innovation within IT operational management. IT professionals can identify opportunities to leverage emerging technologies, develop new solutions, and drive digital transformation initiatives.
• Effective Communication and Collaboration: Strategic thinking promotes effective communication and collaboration between IT professionals and stakeholders.
• Career Growth and Development: Learning strategic thinking for IT operational management enhances the professional growth and development of IT professionals.