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IT Change Management Workshop Training Course

A Practical Change Management Workshop Based On ITIL® Best Practice

Introduction

Our two-day IT Change Management Workshop covers all aspects of Change Management, from how it is implemented through to how it can be improved. It has a practical aspect to embed best practice in terms of methods and techniques for Change Management.

Please Note

You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates.
Exam Not Included
2 Days
£495Excl. VAT

Course Outline

DAY ONE

• Introduction To Service Management
• Introduction To Change Management
• Impact, Urgency & Priority
• Categorizing The Risk
• Resource Assessment
• Change Evaluation
• Exercises Throughout The Day

    DAY TWO

    • Change Process (Continued)
    • Key Performance Indicators & Metrics
    • Analysis Of Change
    • Change Management Activities In Service Operation Teams
    • Project Management & Change Management
    • Continual Service Improvement & Organisational Change
    • Exercises Throughout The Day

      Description

      Our IT Change Management Workshop is designed to bring your knowledge up to date with the very latest Best Practice for IT Change Management, whilst at the same time introducing you to techniques and methods for effectively and efficiently managing a Change Management function.

      About the Course

      Our IT Change Management Workshop is highly interactive and requires you to participate in sharing experiences and challenges in their day to day role.

      Who Should Attend

      Our IT Change Management Workshop is primarily designed for those who work within a Change Management function or those who require to develop a practical expertise in managing change.

      Materials Provided

      The following materials are provided on our IT Change Management Workshop:

      • IT Change Management Workshop Course Manual
      • Exercises
      • Handouts

      Organisational Benefits

      The organisational benefits of our IT Change Management Workshop include:

      • The ability to manage change effectively
      • Risks assessed and mitigated
      • Less failed change
      • Less rework
      • Fewer Incidents and problems
      • Cost savings

      Individual Benefits

      The indvidual benefits of our IT Change Management Workshop include:

      • Acquisition of up to date skills
      • The ability to embed Best Practice
      • Practical skills
      • Less stress
      • Increase job satisfaction

      Prerequisites

      There are no formal prerequisites for our IT Change Management Workshop.

      Prereading

      There is no formal prereading that needs to be undertaken for our IT Change Management Workshop.

      Exam Overview

      There are no formal certifications or examinations included in our IT Change Management Workshop.

      Exam Type

      No Exam

      Professional Development Units - PDUs

      There are no Professional Qualification Creidts associated with our IT Change Management Workshop.

      Qualifications

      There are no formal certifications or examinations included in our IT Change Management Workshop.

      Next Steps

      Purple Griffon has created a series of free one-hour overviews for each ITIL® 4 training course, which explains what the training course covers and provides insight into the format and content.

      If you are already certified in ITIL® V3 but haven't transitioned yet, our videos may give you extra motivation to update to the new certification level.

      ITIL® 4 Foundation Webinar
      ITIL® 4 Managing Professional Transition Module Webinar
      ITIL® 4 Specialist: Create, Deliver & Support Webinar
      ITIL® 4 Specialist: Drive Stakeholder Value Webinar
      ITIL® 4 Strategist: Direct, Plan & Improve Webinar
      ITIL® 4 Specialist: High Velocity IT Webinar
      ITIL® 4 Leader: Digital & IT Strategy Webinar

      Conclusion

      Our IT Change Management Workshop is an excellent way to develop practical Change Management skills based on ITIL® Best Practice.

      IT Change Management Workshop Course Dates

      Course Filter


      DD/MM/YYY - e.g. 31/12/2015
      Showing 1 to 1 of 1 Total Course Dates.
      Course Date
      12May
      13May
      Course

      IT Change Management Workshop

      Location
      Virtual Classroom
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