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IT Change Management Workshop Training Course

A Practical Change Management Workshop Based On ITIL® Best Practice


Our two-day IT Change Management Workshop covers all aspects of Change Management, from how it is implemented through to how it can be improved. It has a practical aspect to embed best practice in terms of methods and techniques for Change Management.

Please Note

You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates.
Exam Not Included
2 Days
£495Excl. VAT

Course Syllabus


• Introduction To Service Management
• Introduction To Change Management
• Impact, Urgency & Priority
• Categorizing The Risk
• Resource Assessment
• Change Evaluation
• Exercises Throughout The Day


    • Change Process (Continued)
    • Key Performance Indicators & Metrics
    • Analysis Of Change
    • Change Management Activities In Service Operation Teams
    • Project Management & Change Management
    • Continual Service Improvement & Organisational Change
    • Exercises Throughout The Day

      Learning Outcomes

      Our IT Change Management Workshop is designed to bring your knowledge up to date with the very latest Best Practice for IT Change Management, whilst at the same time introducing you to techniques and methods for effectively and efficiently managing a Change Management function.

      Who Should Attend

      Our IT Change Management Workshop is primarily designed for those who work within a Change Management function or those who require to develop a practical expertise in managing change.

      What's Included

      The following materials are provided on our IT Change Management Workshop:

      • IT Change Management Workshop Course Manual
      • Exercises
      • Handouts

      Entry-Level Requirements

      There are no formal prerequisites for our IT Change Management Workshop.

      Recommended Reading

      There is no formal prereading that needs to be undertaken for our IT Change Management Workshop.

      Exam Information

      There are no formal certifications or examinations included in our IT Change Management Workshop.

      Exam Type

      No Exam


      There are no formal certifications or examinations included in our IT Change Management Workshop.

      What's Next

      Purple Griffon has created a series of free one-hour overviews for each ITIL® 4 training course, which explains what the training course covers and provides insight into the format and content.

      If you are already certified in ITIL® V3 but haven't transitioned yet, our videos may give you extra motivation to update to the new certification level.

      ITIL® 4 Foundation Webinar
      ITIL® 4 Managing Professional Transition Module Webinar
      ITIL® 4 Specialist: Create, Deliver & Support Webinar
      ITIL® 4 Specialist: Drive Stakeholder Value Webinar
      ITIL® 4 Strategist: Direct, Plan & Improve Webinar
      ITIL® 4 Specialist: High Velocity IT Webinar
      ITIL® 4 Leader: Digital & IT Strategy Webinar

      Additional Information

      Our IT Change Management Workshop is an excellent way to develop practical Change Management skills based on ITIL® Best Practice.

      Frequently Asked Questions

      Joining Instructions for Purple Griffon training courses are sent the week before the course start date. First, your Account Manager will email to confirm your booking with you. Both, the materials and exam voucher will be emailed to you the week before the training course. Finally, the tutor will send the invitation to you directly and this will be via the MS Teams or Zoom platform.

      IT Change Management Workshop Course Dates

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      IT Change Management Workshop

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