ITIL® 4 Foundation Is The First Step In Your ITIL® 4 Certification Journey. Become Certified Before The New Year. Learn more

I've been around IT for almost 25 years, many of those in the support and training environment. Hopefully, you get to hear some of my 'war stories'.

Post by Bob

Posted under IT Service Management - ITIL® 5 months ago on by
7 Common Mistakes When Adopting ITIL®

Do you make these 7 common mistakes when adopting the ITIL® Framework? Our Senior ITIL® Trainer - Bob Amies explains where you might be going wrong with ITIL®.

Read More
Posted under IT Service Management - ITIL® 7 months ago on by
The Past, Present And Future Of ITIL®

​How did ITIL® go from humble beginnings to worldwide adoption? Our Senior ITIL® Trainer - Bob Amies discusses the history of ITIL®, the current ITIL® 4 framework and the future of ITIL®.

Read More