Bob Amies - Tutor

I've been around IT for almost 25 years, many of those in the support and training environment. Hopefully, you get to hear some of my 'war stories'.

Post by Bob

12 Secrets You Might Not Have Known About The ITI...

Posted under IT Service Management 1 week ago on Jun 7, 2021 by Bob Amies

Our Senior ITIL® Trainer - Bob Amies reveals 12 secrets you might not have known about the ITIL® Framework. Don't worry, these are the kind of secrets you should share with others!

7 Common Mistakes When Adopting ITIL®

Posted under IT Service Management 1 week ago on Jun 7, 2021 by Bob Amies

Do you make these 7 common mistakes when adopting the ITIL® Framework? Our Senior ITIL® Trainer - Bob Amies explains where you might be going wrong with ITIL®.

The Past, Present And Future Of ITIL®

Posted under IT Service Management 1 month ago on Apr 30, 2021 by Bob Amies

How did ITIL® go from humble beginnings to worldwide adoption? Our Senior ITIL® Trainer - Bob Amies discusses the history of ITIL®, the current ITIL® 4 framework and the future of ITIL®.