Here at Purple Griffon I run marketing operations, from newsletters and content, to automation and PPC.
After hours I try stay active, podcasting, creative editing, and nerding out on post-structuralism.
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IT Support doesn’t stop at the Servicedesk; resolutions can come from anywhere in IT. We’re all in IT Support. But IT Support is in trouble
The Business needs IT Support professionalism. Here’s how.
VeriSM™ has been born as a result of the collision of two worlds, the physical and the digital. Building on the success and lessons learned from developments in DevOps, ITIL®, Agile, and other frameworks.
One of the most interesting parts o...
Efficiency, however, is not a virtue in and of itself, what efficiency grants you is precious time, time which can now be spent providing value to clients. Take for example the time and workload saved by automating customer response services, no longer ha...
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Happy Valentines Day!
Here are 5 short reasons to love ITIL!
The World is now becoming more aware of the threats posed by hackers and the damage it can do to an organisation. How much has Cyber Security changed in the past year? Find out in our article '6 Cyber Security Threats To Watch For In 2018' to find out abo...
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