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Digital Content Marketer

James Lawless

James Lawless

From a young age I have been interested in media and technology. I look forward to seeing the interesting future of AI and how it will affect ITSM, business processes and day-to-day life. I am passionate about sustainability, gaming, and user experience. At Purple Griffon I oversee creating/maintaining blogs, creating free resources, and general website maintenance. I’m also a keen skier and enjoy going on family skiing holidays

Tel: +44 (0)1539 736 828

Post by James

Posted under Project Management 9 months ago on by
PRINCE2® 7th Edition Processes

From initiating and planning to executing and monitoring. Join us as we explore how PRINCE2 processes can elevate your project management endeavours to new heights. Click here to learn more...

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Posted under Project Management 9 months ago on by
PRINCE2® 7th Edition Principles

In the realm of project management, PRINCE2 stands as a formidable framework with universal applicability. In this blog we will reveal how PRINCE2's 7 principles empower successful project execution through strategic customisation, upholding integrity and...

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Posted under Project Management 9 months ago on by
How To Pass PRINCE2 Foundation Exam

Discover the quick route to pass the PRINCE2 exam: study the principles, practices and processes diligently. However, be prepared for exam challenges. Click here to learn more...

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Posted under IT Service Management - ITIL® 9 months ago on by
ITIL Supplier Management

organisations increasingly rely on external suppliers and vendors to meet their operational needs. Managing these complex relationships efficiently and effectively is paramount to ensure seamless collaboration, maximise value, and drive business success....

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Posted under IT Service Management - ITIL® 9 months ago on by
ITIL Service Configuration Management

Effective Service Configuration Management allows organisations to establish and maintain a robust configuration management system (CMS) that serves as the cornerstone of their IT operations. Click here to learn more...

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Posted under IT Service Management - ITIL® 9 months ago on by
ITIL Business Analysis

ITIL 4 practice of Business Analysis holds immense importance in today's business landscape. It serves as a critical bridge between business and IT, ensuring that IT solutions and services align with the strategic objectives and needs of the organisation....

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Posted under IT Service Management - ITIL® 9 months ago on by
ITIL Continual Improvement

Continual Improvement is a key concept in IT service management that focuses on enhancing the quality and value of IT services over time. It emphasises a proactive and iterative approach to improvement, aiming to meet evolving business needs and customer...

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Posted under IT Service Management - ITIL® 9 months ago on by
ITIL Release Management

ITIL 4 release management emphasises the need for collaboration, continuous improvement, and the adoption of agile practices. It recognises the importance of automation, DevOps principles, and the use of technology. Click here to learn more...

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