I primarily focus on the day to day operation of the business, a key aspect of which includes the diversification of our portfolio of services and expansion in to new market sectors.

As a lead consultant and trainer, I help organisations improve their internal working processes and advise on many aspects of overall business improvement.

I am happily married with 5 children and enjoy skiing (or rather falling over), reading, science and technology and spending time with my family.

Post by Steve

Posted under IT Service Management 6 days ago on by
It’s Official, We Are A Leader For ITIL Training

As specialists in ITIL and IT Service Management training and consultancy for over 17 years we always knew that Purple Griffon would be one of the leaders in ITIL training. Now we actually have the badge to prove it... Thanks to Craig at Course Conducto...

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Posted under IT Service Management 1 week ago on by
ITIL 4 Foundation Wallchart

We have created the ITIL4 Foundation wallchart to help you understand the basics of the concepts and purpose of ITIL4. We hope it helps you understand .
We welcome your feedback...

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Posted under IT Service Management 1 month ago on by
Whats The Difference Between ITAM And SACM In ITIL4

There has always been some confusion between what IT Asset Management (ITAM) is and what ITIL Service Asset & Configuration Management (SACM) is.

With the introduction of both ITAM and Configurartion Management as 'Practices' in ITIL4 has...

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Posted under Artificial Intelligence 2 months ago on by
Getting Started With AI Ethics

Artificial Intelligence is at the heart of the 4th industrial revolution and it is essential that we establish 'Ethics for AI' at the outset rather than trying bolt them on at a later date when it may be too late...

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Posted under IT Service Management 4 months ago on by
ITIL4 Or ITIL V3 Foundation

With the recent release of ITIL 4 Foundation training you may well be trying to decide whether to take the newer ITIL 4 Foundation course or the ITIL V3 Foundation training course or even VeriSM. Hopefully this will give you some food for thought

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