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CEO & Lead Consultant

Steve Lawless

Steve Lawless

I've worked in IT for over forty years and spent the last twenty in training and consultancy roles. Since starting Purple Griffon in 2002 I've taught over three thousand individuals in a variety of subjects. I hold qualifications in all four versions of ITIL®, ITAM, UX, BRM, SLM, SIAM, VeriSM, and AI, and co-authored the BCS AI Foundation book. Outside of work, I enjoy skiing (or rather falling over at high speed), reading, science and technology, and spending time with my loved ones.

Tel: +44 (0)1539 736 828

Post by Steve

Posted under IT Service Management - ITIL® 4 years ago on by
The State Of ITIL Training In 2020

Its a difficult choice between ITIL V3 training which is still very relevant to some organisation and ITIL4 training which may be more relevant to other organisations.

We hope our short blog will explain the differences and guide you to the...

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Posted under IT Service Management - ITIL® 4 years ago on by
It’s Official, We Are A Leader For ITIL Training

As specialists in ITIL and IT Service Management training and consultancy for over 17 years we always knew that Purple Griffon would be one of the leaders in ITIL training. Now we actually have the badge to prove it... Thanks to Craig at Course Conducto...

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Posted under IT Service Management - ITIL® 4 years ago on by
ITIL 4 Foundation Wallchart

We have created the ITIL4 Foundation wallchart to help you understand the basics of the concepts and purpose of ITIL4. We hope it helps you understand .
We welcome your feedback...

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Posted under IT Service Management - ITIL® 4 years ago on by
Whats The Difference Between ITAM And SACM In ITIL4

There has always been some confusion between what IT Asset Management (ITAM) is and what ITIL Service Asset & Configuration Management (SACM) is.

With the introduction of both ITAM and Configurartion Management as 'Practices' in ITIL4 has...

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Posted under Artificial Intelligence 4 years ago on by
Getting Started With AI Ethics

Artificial Intelligence is at the heart of the 4th industrial revolution and it is essential that we establish 'Ethics for AI' at the outset rather than trying bolt them on at a later date when it may be too late...

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Posted under IT Service Management - ITIL® 5 years ago on by
ITIL4 Or ITIL V3 Foundation

With the recent release of ITIL 4 Foundation training you may well be trying to decide whether to take the newer ITIL 4 Foundation course or the ITIL V3 Foundation training course or even VeriSM. Hopefully this will give you some food for thought

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