I primarily focus on the day to day operation of the business, a key aspect of which includes the diversification of our portfolio of services and expansion in to new market sectors.

As a lead consultant and trainer, I help organisations improve their internal working processes and advise on many aspects of overall business improvement.

I am happily married with 5 children and enjoy skiing (or rather falling over), reading, science and technology and spending time with my family.

Post by Steve

Posted under DevOps 2 weeks ago on by
DevOps FAQs

Here are some frequently asked questions (FAQs) that we have been asked to answer over the last year or two

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Posted under Project Management 1 month ago on by
PRINCE2 FAQs

This blog contains FAQs that are specific to PRINCE2 the leading Project Management Methodology.

If we have missed something please ask and we'll answer it and add it to the ever growing list. We hope you find it useful.

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Posted under IT Service Management 4 months ago on by
ITIL FAQs

We've started to document the questions that we have been asked over the years about ITIL. The development of this page is on-going... and probably never-ending.

Last updated 4th December 2018.

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Posted under VeriSM 4 months ago on by
FAQs For VeriSM

Today, every organisation is a service provider. VeriSM has been designed as a new approach to help you create a flexible operating model that will work for you, based on your desired business outcomes.

If you are looking to take your ITSM...

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Posted under Service Integration And Management (SIAM) 4 months ago on by
FAQ’s For Service Integration And Management (SIAM®)

SIAM - Service Integration and Management is a rapidly growing area of study and certification driven by increased movement towards cloud service providers and multi-sourcing.

Come and read our frequently asked questions regarding SIAM. Let...

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Posted under IT Governance 6 months ago on by
Why You Should Measure IT Quality

Why would you not want to measure IT quality? We know that we should, but how do you measure IT quality?

The IT Quality Index framework is the answer. Have a read of our blog and if you have any questions then feel free to reach out to us...

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