I primarily focus on the day to day operation of the business, a key aspect of which includes the diversification of our portfolio of services and expansion in to new market sectors.

As a lead consultant and trainer, I help organisations improve their internal working processes and advise on many aspects of overall business improvement.

I am happily married with 5 children and enjoy skiing (or rather falling over), reading, science and technology and spending time with my family.

Post by Steve

Posted under IT Service Management 3 months ago on by
The State Of ITIL Training In 2020

Its a difficult choice between ITIL V3 training which is still very relevant to some organisation and ITIL4 training which may be more relevant to other organisations.

We hope our short blog will explain the differences and guide you to the...

Read More
Posted under IT Service Management 10 months ago on by
It’s Official, We Are A Leader For ITIL Training

As specialists in ITIL and IT Service Management training and consultancy for over 17 years we always knew that Purple Griffon would be one of the leaders in ITIL training. Now we actually have the badge to prove it... Thanks to Craig at Course Conducto...

Read More
Posted under IT Service Management 10 months ago on by
ITIL 4 Foundation Wallchart

We have created the ITIL4 Foundation wallchart to help you understand the basics of the concepts and purpose of ITIL4. We hope it helps you understand .
We welcome your feedback...

Read More
Posted under IT Service Management 11 months ago on by
Whats The Difference Between ITAM And SACM In ITIL4

There has always been some confusion between what IT Asset Management (ITAM) is and what ITIL Service Asset & Configuration Management (SACM) is.

With the introduction of both ITAM and Configurartion Management as 'Practices' in ITIL4 has...

Read More
Posted under Artificial Intelligence 1 year ago on by
Getting Started With AI Ethics

Artificial Intelligence is at the heart of the 4th industrial revolution and it is essential that we establish 'Ethics for AI' at the outset rather than trying bolt them on at a later date when it may be too late...

Read More
Posted under IT Service Management 1 year ago on by
ITIL4 Or ITIL V3 Foundation

With the recent release of ITIL 4 Foundation training you may well be trying to decide whether to take the newer ITIL 4 Foundation course or the ITIL V3 Foundation training course or even VeriSM. Hopefully this will give you some food for thought

Read More