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Skillup September 2026

Posted by Alan Deery | Last Updated on Aug 14, 2026 | Estimated Reading Time: 3 minutes

Join us for a range of events across our Skillup September 2026 sessions in partnership with Nexus Human.

What Is Business Relationship Management (BRM)?

Posted by James Lawless | Last Updated on Feb 6, 2024

A picture of two business men shaking hands, with the symbols of money, target, increase surrounding their handshake. With the heading

At its core, BRM is about understanding and managing the relationship between service providers (often IT) and their business partners, customers, or clients. Click here to learn more...

ITIL Infrastructure And Platform Management

Posted by James Lawless | Last Updated on Feb 5, 2024

Infrastructure and Platform Management involves overseeing an organisation's technology infrastructure, including hardware, software, networking, and cloud-based platforms. Click here to learn more...

Training Methods

Posted by James Lawless | Last Updated on Jan 31, 2024

Individual's training preferences can vary greatly depending on if they are auditory, visual, or kinaesthetic. At Purple Griffon, we pride ourselves on creating engaging, interactive courses. Click here to learn more...

ITIL Organisational Change Management

Posted by James Lawless | Last Updated on Jan 25, 2024

A picture of a pile of scrabble tiles on the left. With the scrabble tiles on the right spelling change, with the word Organisational above and management below. To spell organisational change management. On a dark wood background.

OCM in ITIL involves planning, executing, and monitoring the changes that occur during the implementation of IT services. Click here to learn more about Organisational Change Management...

What Is Value Stream Mapping (VSM)?

Posted by James Lawless | Last Updated on Jan 18, 2024

The heading Value Stream Mapping surrounded by pictures of a tick, shining diamond, money, and a graph going upwards. On a dark blue background.

Through this blog, we will delve into the intricacies of VSM, exploring its key processes, including current and future state mapping, and understanding its profound impact on operational efficiency. Click here to learn more...

Getting To ITIL® Strategic Leader

Posted by James Lawless | Last Updated on Jan 16, 2024

ITIL®4 Strategic Leader (ITIL®4 SL) is an advanced certification within the ITIL®4 framework, a widely recognised set of best practices for IT service management (ITSM). Click here to learn more about this certification...

How To Become An ITIL® Managing Professional

Posted by James Lawless | Last Updated on Jan 16, 2024

A picture of a man with skills surrounding him. With the heading

ITIL 4 Managing Professional (MP) is an advanced certification within the ITIL 4 framework, a widely recognised set of best practices for IT service management (ITSM). Click here to learn more about this certification...

What Is ITAM - IT Asset Management?

Posted by James Lawless | Last Updated on Jan 15, 2024

A diagram of the IT Asset Management lifecycle, with the words IT Asset Management in the middle. On a grey background.

ITAM is the strategic and systematic approach to managing the lifecycle of IT assets. It encompasses everything from procurement to disposal. Click here to learn more...