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The IT Service Reporting process reports on the results achieved both operationally and strategically. It also reports on any developments related to Service Level Agreements such as hitting various targets, like availability.
Our IT Service Reporting Workshop will cover the following topics:
Our IT Service Reporting Workshop is perfect for anyone wanting to improve their IT Service Reporting capabilities.
A full set of materials will be provided for our IT Service Reporting Workshop including:
There are no entry-level requirements for our IT Service Reporting Workshop.
There is no recommended reading associated with our IT Service Reporting Workshop.
There is no formal examination or certificate associated with our IT Service Reporting Workshop.
Our three-day ITIL® 4 Foundation training course is the starting point in your ITIL® 4 certification journey and is the prerequisite for the ITIL® 4 Managing Professional (MP) and ITIL® 4 Strategic Leader (SL) training courses.
Our ITIL® 4 Foundation training course is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organisation embrace the new service management culture.
Often IT Service Reporting is implemented as an afterthought to a Service Review meeting, and not seen as an opportunity to increase customer satisfaction and manage their expectations. Why not take full advantage of this opportunity to communicate with your customers?
Joining Instructions for Purple Griffon training courses are sent the week before the course start date. First, your Account Manager will email to confirm your booking with you. Both, the materials and exam voucher will be emailed to you the week before the training course. Finally, the tutor will send the invitation to you directly and this will be via the MS Teams or Zoom platform.
Our IT Service Reporting Workshop training course is delivered over two days.
All of our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.
We try and be as flexible as we can and accommodate your needs. We can swap delegates at any time with no charge. We can also create bespoke content should this be required.
We specialise in IT Service and Project Management. All of our Trainers and Consultants have considerable years of hands-on experience in IT Service / Project Management, working across a wide number of industry sectors.
Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager