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Please Note: You can book this course and hold it in credit until you have decided on a specific course date. Alternatively, please view our other course dates

Our IT Design Coordination Masterclass will teach you where Design Coordination fits within the service lifecycle and within your organisation and what is practically achievable given various levels of organisational and Service Management maturity.

By the end of this masterclass, participants will have gained a comprehensive understanding of the pivotal role of Design Coordination within IT Service Management. They will be proficient in orchestrating and harmonising the various design activities, ensuring the production of consistent and effective design solutions that meet both current and emerging business requirements.

Our IT Design Coordination Masterclass will cover the following topics:

  • Where the process sits within in the service lifecycle
  • Basic concepts
  • The Service Design Package
  • Business value and benefits
  • How to get started with Design Coordination
  • Who's involved in Design Coordination
  • The Design Coordination process down to activity level
  • Planning and coordination
  • Process interfaces and dependencies
  • Interfaces with Project Management
  • Design Policies
  • Techniques and methods
  • Roles and responsibilities
  • An implementation/improvement roadmap
  • Metrics, KPIs and reporting
  • How to communicate the benefits
  • Ongoing continual service improvement
  • Current and future challenges

With the increased complexity of IT services it is paramount that they are designed with business needs and outcomes in mind.

It is therefore essential to have a fit for purpose, optimised and repeatable Design Coordination process that is both flexible and yields the appropriate level of quality to meet current and future business needs.

Our IT Design Coordination Masterclass will cover the complete A to Z of Design Coordination and help you to become a true master of Design Coordination.

Our IT Design Coordination Masterclass includes digital course manuals and hand-outs.

There are no formal entry-level requirements for our IT Design Coordination Masterclass.

There is no recommended reading associated with our IT Design Coordination Masterclass.

There is no formal examination or certificate associated with our IT Design Coordination Masterclass.

No Exam
A Certificate Of Attendance will be sent to you via email after you have completed the training course

Our three-day ITIL® 4 Foundation training course is the starting point in your ITIL® 4 certification journey and is the prerequisite for the ITIL® 4 Managing Professional (MP) and ITIL® 4 Strategic Leader (SL) training courses.

Our ITIL® 4 Foundation training course is for anyone who needs to understand the key concepts of IT and digital service delivery, and who is interested in helping their organisation embrace the new service management culture.

Our IT Design Coordination Masterclass will be flexible for different levels of expertise, from novice practitioners up to experienced specialists.

IT Design Coordination Masterclass FAQS

Our IT Design Coordination Masterclass training course is delivered over one day.


IT Design Coordination Masterclass Course Dates

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Why Choose Us?

We Are Here To Help You Pass

All of our trainers have achieved exceptionally high delegate pass rates for accredited examinations for all our courses. We also offer complimentary pre and post-course support for any questions you may have.

We Are Flexible

We try and be as flexible as we can and accommodate your needs. We can swap delegates at any time with no charge. We can also create bespoke content should this be required.

We Are The Specialists

We specialise in IT Service and Project Management. All of our Trainers and Consultants have considerable years of hands-on experience in IT Service / Project Management, working across a wide number of industry sectors.

We Are Professionals

Our training, sales and admin staff are all professional, helpful, friendly and approachable. We believe in providing excellent customer service. You will always have a dedicated friendly Account Manager