What Is A Burndown Chart

For a number of reasons IT Asset Management has increased its relevance over the last few years. And now as one of the thirty-four practice areas in ITIL® 4 it has become more mainstream. It makes sense for organisations to embrace the challenges and ben...

Do you want to know more about the Value Stream Mapping (VSM) activity? Value Stream Mapping is the starting point for Continuous Improvement and a cornerstone in Lean thinking.
Get answers to your Value Stream Mapping (VSM) questions.

Purple Griffon have created a series of free one-hour overviews for each ITIL® 4 training​ course to help explain what the course covers and an insight to the format and content.

Oh snap! The lightbulb has just blown... Hmmm, how many IT Professionals would it take to change a lightbulb?

Our IT Support Management Guru, Noel Bruton answers the question in this fun blog article...

Is there a difference between a Scrum Master and a Project Manager (PM)? A Scrum Master and Project Manager might share some similarities, but the roles are completely different and require unique skill sets. Read this article and learn about the responsi...

Are you a Web Developer looking to switch up your career and adopt the DevOps approach? Do you work in Web Operations and would like to understand what this DevOps hype is all about? Are you neither, but have spent some time working in the technology indu...

What is a Scrum Master? How does the role fit into a Project? These questions are critical for anyone who wants to explore Agile Development.
The role of Scrum Master may sound like a mythical character that you would play in a role-playing game, s...

What is the fastest growing crime in the world? Yes, you guessed it! It’s Cyber Crime and it isn’t going away anytime soon. Everyone needs to understand that Cyber Crime is a threat to every organisation, no matter what size they are, and the damage creat...