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The heading

The SVS offers a holistic framework, incorporating guiding principles, governance, practices, and continual improvement, ensuring that organisations can effectively facilitate value creation. Click here to learn more...

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What Is ITIL Service Management?

Service management includes a range of activities, such as service level management, incident management, problem management, and change management. These activities are typically organised into a framework or methodology, such as ITIL. click here to find...

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What Is ITIL Change Management

ITIL4 introduced a number of new concepts and practices that can be complex and challenging to implement effectively. However, with the right approach, training, and support, your organisation can reap the benefits of ITIL4.

In this article...

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2002 Versus 2022

We have seen massive technological advances throughout every industry, the birth of new technology and the demise of others. And even the birth and death of some, I’m looking at you Google Glasses. Lets discuss what has changed in the last 20 years...

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ITIL® 4 Study Guide Resources

Thinking about starting ITIL®​ or want to update your knowledge?​
We have consolidated all of our ITIL®​ Free Resources into this blog article to make studying easy. From ITIL®​ 4 Foundation to ITIL®​ Strategic Leader (SL), we have it all to help y...

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