What Is The ITIL Service Value System (SVS)?

Companies now have to operate at higher speeds, and with greater agility. This has resulted in DevOps growing quickly and it is now the key to many organisations in their pursuit of competitive advantage. Follow our 10 commandments of DevOps where you'll...

If you find yourself repeatedly failing to meet essential project deadlines or KPI’s, you might be making one, or more, of these very common project management mistakes. Here are 11 of the most common issues projects encounter and how to get things back o...

We are in the digital age and it is flourishing well. It's natural to expect organisations to hire the best in terms of knowledge and skills. If you're looking to break into the IT industry, the ITIL® 4 Foundation certificate is the best place to start. B...

How did ITIL® go from humble beginnings to worldwide adoption? Our Senior ITIL® Trainer - Bob Amies discusses the history of ITIL®, the current ITIL® 4 framework and the future of ITIL®.

If remote working is new to your business, you're going to be exposed to new Cyber Security threats. Does your company have what it takes to keep your employees secure? Download our free Cyber Security In COVID-19: Survival Guide and prevent Cyber Crimina...

There are so many perks of working UX: creative and fulfilling work, flexibility, variety – not to mention the high salary. But how do you take that first step onto the UX ladder? This is how you’re going to become a successful UX Designer…

For a number of reasons IT Asset Management has increased its relevance over the last few years. And now as one of the thirty-four practice areas in ITIL® 4 it has become more mainstream. It makes sense for organisations to embrace the challenges and ben...

Do you want to know more about the Value Stream Mapping (VSM) activity? Value Stream Mapping is the starting point for Continuous Improvement and a cornerstone in Lean thinking.
Get answers to your Value Stream Mapping (VSM) questions.