What Is The ITIL Service Value System (SVS)?

Purple Griffon have created a series of free one-hour overviews for each ITIL® 4 training​ course to help explain what the course covers and an insight to the format and content.

Oh snap! The lightbulb has just blown... Hmmm, how many IT Professionals would it take to change a lightbulb?

Our IT Support Management Guru, Noel Bruton answers the question in this fun blog article...

Is there a difference between a Scrum Master and a Project Manager (PM)? A Scrum Master and Project Manager might share some similarities, but the roles are completely different and require unique skill sets. Read this article and learn about the responsi...

Are you a Web Developer looking to switch up your career and adopt the DevOps approach? Do you work in Web Operations and would like to understand what this DevOps hype is all about? Are you neither, but have spent some time working in the technology indu...

What is a Scrum Master? How does the role fit into a Project? These questions are critical for anyone who wants to explore Agile Development.
The role of Scrum Master may sound like a mythical character that you would play in a role-playing game, s...

What is the fastest growing crime in the world? Yes, you guessed it! It’s Cyber Crime and it isn’t going away anytime soon. Everyone needs to understand that Cyber Crime is a threat to every organisation, no matter what size they are, and the damage creat...

Are you looking to make the career move into Web Development? But, don’t have any experience in the role or have no clue where to get started in the field? Don’t worry, we’ve got you! Learn everything that you need to know about the career, salary, interv...

The Data Protection Officer (DPO) role is a relatively new position for many organisations. Data Protection Officers are in high demand and for some companies, this isn’t just a wish or nice to have – they are legally required to appoint a Data Protection...