ITIL® 4 Managing Professional Transition Module (MPT) Retires June 2022 | 30% OFF RRP On All Virtual Classroom Dates Learn more

ITIL® 4 Managing Professional Transition Module Online (180 Days) Training Course

Enables You To Transition From ITIL® V3 To ITIL® 4

Proctored Exam
180 Days Access
£986 (Excl. VAT)€1134 (Excl. VAT)$1233 (Excl. VAT)

Introduction

Following the successful launch of ITIL® 4, with the higher modules from the Managing Professional and Strategic Leader streams establishing themselves in the market - AXELOS has taken the decision to stop offering the previous version of the World’s leading certification in IT Service Management, ITIL® V3, by the end of 2021.

There will be a phased approach to discontinuing the Foundation and Intermediate examinations to allow you enough time to complete your ITIL® V3 Intermediate level certifications, so you can accumulate enough credits to qualify for the Transition examination.

Please Note: The confirmed timings are as follows:

• ITIL® V3 Foundation – discontinued as of 01 July 2021
• ITIL® V3 Intermediates – discontinued as of 01 Jan 2022
• ITIL® MALC - discontinued as of 01 Jan 2022
• ITIL® 4 Managing Professional Transition - discontinued as of 01 July 2022

Do you want to a career in IT Service Management (ITSM)? Or would you like to earn some industry-recognised qualifications from home?

Our ITIL® 4 Managing Professional Transition Module Online (180 Days) training course is perfect if you are looking to update your ITIL® V3 Expert qualification to the brand new ITIL® 4 qualifications.

Our ITIL® 4 Managing Professional Transition Module Online (180 Days) training course will introduce you to the key changes that have been introduced or amended in ITIL® 4.

Purple Griffon has created a series of free one-hour overviews for each ITIL® 4 training course, which explains what the training course covers and provides insight into the format and content.

If you are already certified in ITIL® V3 but haven't transitioned yet, our videos may give you extra motivation to update to the new certification level.

ITIL® 4 Foundation Webinar
ITIL® 4 Managing Professional Transition Module Webinar
ITIL® 4 Specialist: Create, Deliver & Support Webinar
ITIL® 4 Specialist: Drive Stakeholder Value Webinar
ITIL® 4 Strategist: Direct, Plan & Improve Webinar
ITIL® 4 Specialist: High Velocity IT Webinar
ITIL® 4 Leader: Digital & IT Strategy Webinar

Enquire Course Overview

Payment Details

Full payment is required before your elearning order can be processed. Once payment has been confirmed, the elearning order will be passed to our administration department for set-up and processing.

Access to Your E-Learning

A personal login for our Learning Management System will be created for you and you will receive an email containing details of the URL, username and password.

Please Note

* Depending on when the initial order is taken, it may take up to 48 hours to process.
* Your course access time will only trigger and commence when you first log in.

Course Outline

Our ITIL® 4 Managing Professional Transition Module Online (180 Days) syllabus is below:

From The ITIL® 4 Foundation Module:

• Understand the key concepts of service management
• Understand how the ITIL® guiding principles can help an organisation adopt and adapt service management
• Understand the four dimensions of service management
• Understand the purpose and components of the ITIL® service value system
• Understand the activities of the service value chain, and how they interconnect

    From The ITIL® 4 Specialist Create, Deliver & Support Module:

    • Understand how to plan and build a service value stream to create, deliver, and support services
    • Know how relevant ITIL® practices contribute to the creation, delivery and support across the SVS and Value streams
    • Know how to create, deliver and support services

      From The ITIL® 4 Specialist High Velocity IT Module:

      • Understand concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
      • Understand the digital product lifecycle in terms of the ITIL® ‘operating model’
      • Understand the importance of the ITIL® Guiding Principles and other fundamental concepts for delivering high velocity IT

        From the ITIL® 4 Specialist Drive Stakeholder Value Module:

        • Understand how customer journeys are designed
        • Know how to foster stakeholder relationships
        • Know how to shape demand and define service offerings
        • Know how to onboard and offboard customers and users
        • Know how to act together to ensure continual value co-creation (service consumption / provisioning)
        • Know how to realise and validate service value

          From The ITIL® 4 Strategist Direct Plan & Improve Module:

          • Understand the scope and activities relevant to Direct and plan
          • Understand the role of GRC and how to integrate the principles and methods into the service value system
          • Understand and know how to use the key principles and methods of organisational change management to direction, planning and improvement

            Description

            Our ITIL® 4 Managing Professional Transition Module Online (180 Days) training course will only be available until it is withdrawn in July 2022.

            About the Course

            This ITIL® 4 Managing Professional Transition Module is a certified online training course and examination enabling ITIL® V3 (2011 edition) certified professionals to transition to ITIL® 4 smoothly.

            Who Should Attend

            You will be eligible to start the ITIL® 4 Managing Professional Transition Module Online (180 Days) training course if you have passed the ITIL® V3 MALC examination (ITIL® V3 Expert) or you are ready to take ITIL® V3 MALC (you hold 17 credits from the previous versions of ITIL®).

            Materials Provided

            The ITIL® 4 Managing Professional Transition Module Online (180 Days) training course includes:

            • ITIL® 4 Quizzes
            • ITIL® 4 Exercises
            • ITIL® 4 Study Guides
            • The Official ITIL® 4 Managing Professional Syllabus
            • ITIL® 4 Managing Professional Sample Exam
            • ITIL® 4 Managing Professional Proctored Exam

            The duration time will start as soon as you access your online learning portal, or after 28 days - whichever is sooner.

            Organisational Benefits

            What are the organisational benefits of the ITIL® 4 Managing Professional Transition Module Online (180 Days) training course?

            • Reduced costs achieved through fewer incidents caused by failed change (less rework)
            • Improved productivity through more efficient and effective processes
            • Increased customer retention via improved customer satisfaction
            • Competitive advantages through improved speed to market of IT goods and services
            • Better adherence and compliance to contractual obligations, in turn, reducing legal risk and the associated costs

            Individual Benefits

            What are the personal benefits of the ITIL® 4 Managing Professional Transition Module Online (180 Days) training course?

            • Enhanced career prospects with your organisation
            • Improved job opportunities within the ITSM industry
            • Increased job satisfaction
            • A better understanding of your role and the role of others, reducing conflict which may lead to stressful situations
            • The ability to measure your personal performance and worth based on Key Performance Indicators (KPI's)

            Technical Requirements

            WINDOWS

            • Screen Resolution: 1020 x 768 or above
            • Network/Internet Connection: 4Mb (megabits) or above
            • Windows XP or higher
            • Microsoft Internet Explorer 6+
            • Firefox 3+
            • Safari 4+

            MAC

            • Screen resolution: 1020 x 768 or above
            • Network/Internet connection: 4Mb (megabits) or above
            • Mac OS X 10 or higher
            • Firefox 3+
            • Safari 4+

            Purple Griffon advise you that you use the Firefox Web Browser for the best educational experience and have compatible speakers or headphones.

            Please Note: You will be required to have some form of photo ID (passport, government ID or equivalent) for the examination. If the examination includes a document to be printed, then please ensure that you have a printer in the room where you will be sitting the exam. Some examination institutes will ask you to have a small mirror or reflective surface and the proctor will request that you hold this up to show there is nothing attached to the webcam or even the laptop itself. Also, Adobe Flash Player and Shockwave must also be installed on your desktop or laptop prior to the examination.

            For a successful ITIL® 4 Managing Professional Transition Module online exam, you will need:

            MINIMUM RECOMMENDED
            Web Camera 640×480 resolution 1280×720 resolution
            PC Users Windows XP Windows 7
            Mac Users Mac OS X or higher Mac OS X 10.7 Lion
            Internet Download Speed .768 Mbps 1.5Mbps
            Internet Upload Speed .384 Mbps 1.5Mbps
            RAM 1024MB 2GB

            Prerequisites

            If you hold credits from ITIL® V3 Practitioner or any of the ITIL® V3 Intermediate/MALC modules, then you will benefit from this transition module for ITIL® 4 Managing Professional.

            In order to be eligible for this module, then you should hold any of the following:

            • ITIL® V3 Expert Certificate
            • A minimum of 17 credits from previous ITIL® qualifications
            • ITIL® 4 Foundation and 15 credits from the ITIL® V3 credit system

            Prereading

            There is no official prereading or precourse work prior to starting our ITIL® 4 Managing Professional Transition Module Online (180 Days) training course, but you may find that revision of your ITIL® 4 Foundation level material could be helpful and reenforce your level of ITIL® knowledge.

            Exam Overview

            ITIL® 4 Managing Professional Transition Module Online Exam

            • Exam Duration: 60 Minutes
            • Exam Format: Closed Book, Multiple Choice Questions
            • Exam Delivery: Online, Webcam Proctored
            • Exam Pass Mark: 65% (26/40 Questions)

            Exam Type

            Proctored Exam

            Professional Development Units - PDU's

            There are no formal Professional Qualification Credits attached to our ITIL® 4 Managing Professional Transition Module Online (180 Days) training course.

            Qualifications

            ITIL® 4 Managing Professional Certificate

            Next Steps

            Once you have completed our ITIL® 4 Managing Professional Transition Module Online (180 Days) training course, then you might want to decide to increase your knowledge and work towards the ITIL® 4 Master certification.

            Conclusion

            Our ITIL® 4 Managing Professional Transition Module Online (180 Days) training course is the easy to convert from ITIL® V3 Expert to ITIL® 4 qualification.