Technology has changed the way we work, socialise, purchase goods, and interact with services, fuelling new behaviours, demands and experiences. Consumers and users now expect more, which puts pressure on providers to deliver higher quality IT-enabled products and services at a quicker pace.
IT-enabled product and service delivery has been transformed by technologies, such as Cloud, Artificial Intelligence (AI), Machine Learning, Automation, and by innovative ways of working, including Agile, DevOps and Lean. Now more than ever, organisations are being held accountable for the social and environmental impacts of their operations.
On the 28th of September 2021, PeopleCert announced that two new ITIL® 4 Extension Modules would be joining the ITIL® 4 certification scheme in late November 2021. But, what do we know about them so far?
These ITIL® 4 Extension Modules extend the main ITIL® 4 Framework and will provide your organisation with guidance to address the challenges and opportunities presented by emerging technologies that impact your operations.
For now, there will be two modules that comprise the ITIL® 4 Extension Modules:
The ITIL® 4 Extension Modules will allow you to learn about ITIL® concepts, develop an understanding of relevant ITIL® 4 guidance and help you with career opportunities in cloud services and sustainability in digital and IT.
There are no formal entry requirements for the ITIL® 4 Extension Modules. The relevant key concepts from the ITIL® 4 Framework will be covered as part of each module, making it accessible to anyone interested in gaining critical skills in these areas.
ITIL® 4 Specialist: Sustainability In Digital & IT
Aligning Sustainability Objectives With Digital And IT Strategies
Who Is It For?
The ITIL® 4 Specialist: Sustainability In Digital & IT certification is for Digital and IT professionals who are looking to understand the role IT and digitally-enabled services have in relation to the environment, whilst exploring opportunities to positively impact it.
What Will You Learn?
Based on the ITIL® 4 Framework, ITIL® 4 Specialist: Sustainability In Digital & IT explores how services organisations address sustainability challenges in relation to their digital and IT strategies, tactics, and operations - focusing on ITIL®’s Service Value Chain and ITIL® Practices.
ITIL® 4 Specialist: Sustainability In Digital & IT focuses on the role that IT and digitally-enabled services have in relation to the environment, whilst exploring opportunities to positively impact it by adopting and driving sustainable and ethical behaviour and a mindset that goes beyond individuals and impacts businesses at an organisational level.
ITIL® 4 Specialist: Sustainability In Digital & IT highlights key sustainability competencies and capabilities that service organisations should develop and build capacity within their teams to effectively address current and future sustainability challenges; including providing a framework to support organisations during procurement and supply chain activities, which can help interactions across the supply chain to practice sustainable IT.
How Will It Help You?
Our four-day ITIL® 4 Specialist Sustainability In Digital & IT training course will enable you to:
• Understand how to use the ITIL® guiding principles to deliver value by creating sustainable digitally enabled products and services.
• Effectively address volatile, uncertain, complex and ambiguous (VUCA) challenges through sustainable strategies, procurement, products and practices.
• Obtain a practical grounding in the key principles of sustainability.
• Conduct a full cost-benefit analysis identifying potential risks and opportunities using best practice guidance.
ITIL® 4 Specialist: Acquiring & Managing Cloud Services
Supporting Successful Cloud Procurement And Technology Integration
Who Is It For?
The ITIL® 4 Specialist: Acquiring & Managing Cloud Services certification is for IT Professionals who are involved in the procurement, implementation and ongoing evaluation of cloud services and technologies to ensure they are providing value.
What Will You Learn?
Using the ITIL® 4 Framework, ITIL® 4 Specialist: Acquiring & Managing Cloud Services provides IT and Digital Professionals with practical, vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions, regardless of sector, industry, or cloud maturity.
ITIL® 4 Specialist: Acquiring & Managing Cloud Services explores the concept of the ‘cloud services user journey’ which aligns key ITIL® concepts such as Guiding Principles and the Service Value Chain to provide a holistic view and understanding of the entire procurement lifecycle.
How Will It Help You?
Our three-day ITIL® 4 Specialist Acquiring & Managing Cloud Services training course will enable you to:
• Analyse available solutions and potential benefits using a vendor-neutral approach
• Effectively Identify, select and deliver optimized cloud services
• Facilitate value co-creation through successful cloud services procurement and integration whilst applying the ITIL® Framework.
• Adopt a customer-focused end-to-end cloud procurement user journey.
ITIL® 4 Extension Module Examinations
Both ITIL® 4 Extension Modules will be assessed by a closed book multiple-choice question exam. In addition, the ITIL® 4 Specialist: Sustainability In Digital & IT module will also include case study assignments, as part of the assessment process.
Where Can You Become Certified?
When the ITIL® 4 Extension Modules become fully available in late November 2021, we will be offering both the ITIL® 4 Specialist Sustainability In Digital & IT and ITIL® 4 Specialist Acquiring & Managing Cloud Services training courses, which will be delivered in our virtual classroom environment.
Future Proof Your Career With ITIL® 4
Purple Griffon has been independently verified as a Leader for ITIL® training by Course Conductor. We are proud to have achieved this status, which is based entirely on customer reviews, because we are dedicated to providing the highest level of quality training experiences for our clients.
If you haven't started your ITIL® 4 journey - you don't have to wait for the ITIL® 4 Extension Modules. Boost your career now with our globally-recognised certifications:
ITIL® 4 Foundation
ITIL® 4 Specialist Create, Deliver & Support - CDS
ITIL® 4 Specialist Drive Stakeholder Value - DSV
ITIL® 4 Specialist High Velocity IT - HVIT
ITIL® 4 Strategist Direct, Plan & Improve - DPI
ITIL® 4 Leader Digital & IT Strategy - DITS
ITIL® 4 Managing Professional - MP
ITIL® 4 Strategic Leader - SL