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ITIL® 4 Study Guide Resources

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Are you thinking about starting ITIL® or want to update your knowledge?

We have consolidated all of our ITIL® free resources into this blog article to make studying easy. From ITIL® 4 Foundation to ITIL® Strategic Leader (SL), we have it all to help you study for your exam. Our free online quizzes, videos and blog articles cater for every learning style.

Purple Griffon offers ITIL® 4 classroom-based training courses, live instructor-led training courses and online training courses for additional education.

For our paid services, the best place to start is by taking a look at our ITIL 4 Foundation training course and certification page.

ITIL® Study Videos:

Official ITIL® 4 Foundation Glossary
ITIL® 4: The Big Picture - Connecting Key Concepts
ITIL® 4 Explained In 10 Minutes!
ITIL® 4 Certification Scheme: Explained
ITIL® 4 Specialist: Create, Deliver & Support (CDS) Webinar
ITIL® 4 Specialist: High Velocity IT (HVIT) Webinar
ITIL® 4 Specialist: Drive Stakeholder Value (DSV) Webinar
ITIL® 4 Strategist: Direct, Plan & Improve (DPI) Webinar
ITIL® 4 Leader: Digital & IT Strategy (DITS) Webinar

ITIL® Blog Articles:

The Complete Guide To ITIL® 4
Life After ITIL® 4 Foundation: What's Next?
What Are The New ITIL® 4 Extension Modules?
Top Paying IT Certifications For 2021 In The UK
12 Secrets You Might Not Have Known About The ITIL® Framework
7 Common Mistakes When Adopting ITIL®
How To Explain The ITIL® 4 Framework To Your Colleagues
9 Skills That Make Awesome IT Service Management Professionals
5 Reasons Why You Would Fail The ITIL® 4 Foundation Exam
The Past, Present And Future Of ITIL®
Top 5 Reasons Why You Should Integrate ITAM & ITSM
Value Stream Mapping (VSM) FAQS
ITIL® 4 Foundation Wall Chart
What's The Difference Between ITAM And SACM In ITIL® 4?
ITIL® 4 Foundation: The Definitive Guide [Cheat Sheet]
The Value Of Automation In ITIL®
The Importance Of RACI In ITIL® Process Design
Getting Started With Major Incident Management
The Role Of The Service Transition Manager
Getting Started With Capacity Management
Getting Started With Availability Management
ITIL®: Beyond ITIL® Foundation (The Ultimate Guide)
Getting Started With Service Asset & Configuration Management
Getting Started With Service Catalogue Management
Getting Started With Problem Management
Getting Started With Knowledge Management

ITIL® Downloads:

ITIL® 4 Foundation Glossary
ITIL® & PRINCE2® Common Glossary
BYOD (Bring Your Own Device) White Paper
The Key Benefits Of ITIL®

ITIL® Quizzes:

ITIL® 4 Foundation Quiz
ITIL® 4 Create, Deliver & Support Quiz
IT Service Design Quiz
IT Service Transition Quiz
IT Service Strategy Quiz
IT Service Operation Quiz
IT Continual Service Improvement Quiz

About The Author

Lois McConnachie

Lois McConnachie

I have been working at Purple Griffon for a total of 8 years. In my role as Senior Sales Executive, I always strive to deliver a high standard of customer service, which forms the basis of all of my interactions with customers, both old and new. I believe that fostering positive relationships and understanding customer needs are essential for providing effective training solutions. In my personal time, I enjoy relaxing with my Fiancé, drinking iced coffee and watching too much anime.

Tel: +44 (0)1539 736 828

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