ITIL® 4 Study Guide Resources

Are you thinking about starting ITIL® or want to update your knowledge?

We have consolidated all of our ITIL® free resources into this blog article to make studying easy. From ITIL® 4 Foundation to ITIL® Strategic Leader (SL), we have it all to help you study for your exam. Our free online quizzes, videos and blog articles cater for every learning style.

Purple Griffon offers ITIL® 4 classroom-based training courses, live instructor-led training courses and online training courses for additional education.

For our paid services, the best place to start is by taking a look at our ITIL 4 Foundation training course and certification page.

ITIL® Study Videos:

• Official ITIL® 4 Foundation Glossary
• ITIL® 4: The Big Picture - Connecting Key Concepts
• ITIL® 4 Explained In 10 Minutes!
• ITIL® 4 Certification Scheme: Explained
• ITIL® 4 Specialist: Create, Deliver & Support (CDS) Webinar
• ITIL® 4 Specialist: High Velocity IT (HVIT) Webinar
• ITIL® 4 Specialist: Drive Stakeholder Value (DSV) Webinar
• ITIL® 4 Strategist: Direct, Plan & Improve (DPI) Webinar
• ITIL® 4 Leader: Digital & IT Strategy (DITS) Webinar

ITIL® Blog Articles:

• The Complete Guide To ITIL® 4
• Life After ITIL® 4 Foundation: What's Next?
• What Are The New ITIL® 4 Extension Modules?
• Top Paying IT Certifications For 2021 In The UK
• 12 Secrets You Might Not Have Known About The ITIL® Framework
• 7 Common Mistakes When Adopting ITIL®
• How To Explain The ITIL® 4 Framework To Your Colleagues
• 9 Skills That Make Awesome IT Service Management Professionals
• 5 Reasons Why You Would Fail The ITIL® 4 Foundation Exam
• The Past, Present And Future Of ITIL®
• Top 5 Reasons Why You Should Integrate ITAM & ITSM
• Value Stream Mapping (VSM) FAQS
• ITIL® 4 Foundation Wall Chart
• What's The Difference Between ITAM And SACM In ITIL® 4?
• ITIL® 4 Foundation: The Definitive Guide [Cheat Sheet]
• ITIL® FAQS
• The Value Of Automation In ITIL®
• The Importance Of RACI In ITIL® Process Design
• Getting Started With Major Incident Management
• The Role Of The Service Transition Manager
• Getting Started With Capacity Management
• Getting Started With Availability Management
• ITIL®: Beyond ITIL® Foundation (The Ultimate Guide)
• Getting Started With Service Asset & Configuration Management
• Getting Started With Service Catalogue Management
• Getting Started With Problem Management
• Getting Started With Knowledge Management

ITIL® Downloads:

• ITIL® 4 Foundation Glossary
• ITIL® & PRINCE2® Common Glossary
• BYOD (Bring Your Own Device) White Paper
• The Key Benefits Of ITIL®

ITIL® Quizzes:

• ITIL® 4 Foundation Quiz
• ITIL® 4 Create, Deliver & Support Quiz
• IT Service Design Quiz
• IT Service Transition Quiz
• IT Service Strategy Quiz
• IT Service Operation Quiz
• IT Continual Service Improvement Quiz